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Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.


The cancellation period is fourteen days from day (1) ————————————


To exercise your right of withdrawal, you must (2)

 


Company of the entrepreneur (in the case of sole traders also first and last name):


Address: -------------------------------


Company register number/commercial register court: ——————————————————–


Telephone number, Fax, E-Mail: ———————————————————————-


by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory (3)


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To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.


Consequences of revocation


If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment (4)


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(5)


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(6)


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Design Notes:


(1) Insert one of the following phrases enclosed in quotation marks:


1. a) in the case of a service contract or a contract for the supply of water, gas or electricity if they are not offered for sale in a limited volume or in a certain quantity, district heating or digital content not based on a physical Data carriers are delivered: "of the conclusion of the contract.";


2. b) in the case of a contract of sale: "on which you or a third party designated by you who is not the carrier took possession of the goods.";


3. c) in the case of a contract for several goods which the consumer has ordered as part of a single order and which are delivered separately: " on which you or a third party designated by you who is not the carrier, deliver the last goods in have or has taken possession.";


4. d) in the case of a contract for the delivery of goods in several partial consignments or pieces: " on which you or a third party named by you who is not the carrier took possession of the last partial consignment or the last piece or has.";


5. e) in the case of a contract for the regular delivery of goods over a specified period of time: "on which you or a third party designated by you, who is not the carrier, took possession of the first goods."


(2) Include your name, address and, if available, telephone number, fax number and e-mail address.


(3) If you give the consumer the choice to electronically fill in and transmit the information about his cancellation of the contract on your website, insert the following: "You can also use the model cancellation form or another clear statement on our website [Internet -Insert address] fill in electronically and submit. If you make use of this option, we will immediately (e.g. by e-mail) send you confirmation of receipt of such a revocation.”


(4) In the case of sales contracts in which you have not offered to collect the goods yourself in the event of cancellation, add the following: "We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier."

(5) If the consumer has received goods in connection with the contract:


1. a) Insert:


— "We'll pick up the goods." or


— "You have the goods immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract to ... us or to [here are the name and address of the person responsible for receiving the Goods authorized person to insert] to be returned or handed over. The deadline is met if you send back the goods before the period of fourteen days has expired."


1. b) Insert:


— "We will bear the cost of returning the goods.";


— "You bear the direct costs of returning the goods.";


— If, in a distance contract, you do not offer to bear the cost of returning the goods and the nature of the goods means that they cannot be returned normally by post: 'You will have to bear the direct cost of returning the goods for EUR … [amount insert].', or if the cost cannot reasonably be calculated in advance: 'You will bear the direct cost of returning the goods. The cost is estimated at a maximum of approximately EUR [insert amount].” or


— if the goods, in the case of an off-premises contract, cannot be returned normally by post due to their nature and have been delivered to the consumer's home at the time the contract is concluded: "We will collect the goods at our expense." and


1. c) Add: "You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods."


(6) In the case of a contract for the provision of services or the supply of water, gas or electricity if they are not offered for sale in a limited volume or in a specified quantity, or district heating insert: "Have you requested that the services or supply of water/gas/electricity/district heating [delete as appropriate] is to commence during the cooling-off period, you must pay us a reasonable amount proportionate to the time at which you informed us of the exercise of the right of withdrawal with regard to this contract, corresponds to the services already provided in comparison to the total scope of the services provided for in the contract.

 

Sample cancellation form


(If you want to revoke the contract, please fill out this form and send it back)


— To [the name, address and, if applicable, the fax number and e-mail address of the trader are to be inserted here by the trader]:


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— I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)


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— Ordered on (*)/received on (*)


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— Name of consumer(s)


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— address of the consumer(s)


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— Signature of the consumer(s) (only in the case of notification on paper)


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— Datum


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(*) Delete where not applicable.

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